These Terms and Conditions (“Terms”) govern your access to and use of the Stream Freq website at streamfreq.com, the Stream Freq radio streaming service, the Stream Freq online store, and any related services, content, or applications (collectively, the “Service”) operated by Stream Freq (“we,” “us,” or “our”).

By accessing or using the Service in any way — including browsing the website, listening to the stream, submitting a contact form, or completing a purchase — you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately discontinue use of the Service.

These Terms apply to all visitors, users, customers, and any other individuals who access or use the Service.

For the purposes of these Terms, the following definitions apply:

Stream Freq provides the following services:

• Radio Streaming — A continuous internet radio stream featuring DMCA-safe music curated for live content creators and streamers.
• Music Licensing — Purchase of individual music licenses permitting use of specific tracks in online content.
• Online Store — Sale of digital products including music packs, license bundles, and related creator tools.
• Podcast — The Stream Freq Podcast, featuring content about AI music, streaming culture, and creator tools.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

Certain features of the Service, including purchasing from the Store and managing licenses, require you to register for an account. When creating an account you agree to:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your account information to keep it accurate
• Keep your password secure and confidential
• Accept responsibility for all activity that occurs under your account
• Notify us immediately of any unauthorized access or breach of security

You may not create an account on behalf of another person without their authorization, or use another person’s account. We reserve the right to suspend or terminate accounts that contain inaccurate information or that we reasonably believe have been used for unauthorized purposes.

You must be at least 13 years of age to create an account. By registering, you represent that you meet this requirement.

Pricing and availability

All prices displayed in the Store are in US Dollars unless otherwise stated and are subject to change without notice. We reserve the right to modify or discontinue any product or offering at any time. We shall not be liable to you or any third party for any modification, price change, or discontinuance of a product.

Order acceptance

Placing an order constitutes an offer to purchase. All orders are subject to acceptance by Stream Freq. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to: product unavailability, errors in product or pricing information, or suspected fraudulent activity. You will be notified and any charges refunded if your order is cancelled by us.

Payment

Payments are processed through Stripe, a third-party payment processor. By completing a purchase you agree to Stripe’s terms of service. We accept major credit and debit cards as displayed at checkout. All transactions are encrypted. Stream Freq does not store full payment card details — see our Privacy Policy for details.

Digital products and delivery

Digital products (music files, licenses, packs) are delivered electronically to the email address provided at checkout. You are responsible for providing a valid, accessible email address. We are not responsible for non-delivery resulting from an incorrect email address or spam filtering on your end.

Upon successful payment, access to digital products is typically granted immediately or within a short time. In the event of a technical issue delaying delivery, contact us at support@streamfreq.com.

Refund policy

Due to the nature of digital products, all sales are final once a digital file or license has been delivered or made accessible. Refunds will not be issued for digital products that have been downloaded or accessed, except where required by applicable consumer protection law.

If you experience a technical issue preventing access to a purchased product, contact us within 14 days of purchase and we will work to resolve the issue or provide a replacement.

Taxes

You are responsible for any applicable taxes, duties, or levies imposed by your jurisdiction on purchases made through the Store. Where required, applicable sales tax may be added to your order at checkout.

Music available through Stream Freq is produced by rights-cleared creators. Purchasing a music license grants you a limited, non-exclusive, non-transferable license to use the specified track(s) in accordance with the license tier purchased.

License tiers

What your license does not permit

• Redistribution, resale, or sublicensing of the music file to any third party
• Claiming ownership or copyright over any licensed track
• Use in content that promotes hate speech, illegal activity, or violence
• Registering the music with a content ID or rights management system
• Use beyond the scope of the license tier purchased

DMCA Shield guarantee

All music in the Stream Freq catalog is original, rights-cleared, and registered with our streaming partners to minimize DMCA claims on the major live-streaming platforms. While we take all reasonable steps to protect your streams, we cannot guarantee that streaming platforms will not flag content in error due to platform-side system failures or policy changes outside our control. In the event of an erroneous claim on content using Stream Freq licensed music, contact us and we will provide documentation to support your dispute.

The Stream Freq radio stream is provided for personal, non-commercial listening. By accessing the stream you agree to the following:

• You will not re-broadcast, re-stream, record, or redistribute the stream or its audio content without prior written permission
• You will not use automated tools, bots, or scripts to access the stream in a manner that places unreasonable load on our servers
• You will not attempt to extract, scrape, or reverse-engineer stream metadata, playlists, or underlying infrastructure
• You acknowledge that stream availability is provided on a best-effort basis and is not guaranteed to be uninterrupted

We reserve the right to restrict, throttle, or terminate stream access to any IP address or user at our discretion, including in response to abuse or excessive bandwidth consumption.

Stream Freq respects intellectual property rights and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid notices of alleged copyright infringement.

Reporting infringement

If you believe that content accessible through our Service infringes your copyright, please send a DMCA notice to our designated agent at legal@streamfreq.com including the following:

1. Your physical or electronic signature
2. Identification of the copyrighted work you believe has been infringed
3. Identification of the material you believe is infringing, with sufficient detail for us to locate it
4. Your contact information (name, address, telephone, email)
5. A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner
6. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf

Counter-notices

If you believe that material was removed from our Service in error, you may submit a counter-notice to legal@streamfreq.com. We will process counter-notices in accordance with applicable DMCA procedures.

We reserve the right to terminate accounts of users who are repeat infringers.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service to:

• Violate any applicable local, state, national, or international law or regulation
• Transmit or upload any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
• Interfere with or disrupt the Service or servers and networks connected to the Service
• Attempt to gain unauthorized access to any portion of the Service, other user accounts, or related systems
• Use the Service for unsolicited commercial communication (spam)
• Engage in any activity that places an unreasonable or disproportionately large load on our infrastructure
• Use any robot, spider, crawler, scraper, or other automated means to access the Service for any purpose without our prior written permission

Violation of these acceptable use provisions may result in immediate termination of your access to the Service and, where appropriate, referral to law enforcement authorities.

All content on the Service — including but not limited to music, text, graphics, logos, icons, images, audio clips, digital downloads, and software — is the property of Stream Freq or its respective content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.

Trademarks

The Stream Freq name, logo, and related marks are trademarks of Stream Freq. You may not use these marks without our prior written permission. Nothing in these Terms grants you any right to use our trademarks.

Limited license to use the Service

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes, subject to these Terms. This license does not include the right to:

• Reproduce, distribute, or publicly display any portion of the Service
• Modify or create derivative works from Service content
• Reverse engineer any part of the Service or its underlying technology
• Use the Service in any way not expressly permitted by these Terms

Any use of the Service not expressly permitted by these Terms is a breach and may violate copyright, trademark, and other laws.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, STREAM FREQ DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from use of the Service will be accurate or reliable
• Any defects in the Service will be corrected
• The Service or servers that make it available are free of viruses or other harmful components

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STREAM FREQ, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or other intangible losses
• Damages arising from your reliance on or use of the Service
• Unauthorized access to or alteration of your transmissions or data
• DMCA claims, platform strikes, or content removals on third-party platforms
• Any other matter relating to the Service

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

In jurisdictions that do not allow the exclusion or limitation of liability for certain types of damages, our liability is limited to the maximum extent permitted by law. In all other cases, Stream Freq’s total aggregate liability to you for any claim arising out of or related to these Terms or the Service shall not exceed the greater of (a) the total amount you paid to Stream Freq in the twelve (12) months preceding the claim, or (b) US $50.00.

You agree to defend, indemnify, and hold harmless Stream Freq and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

• Your violation of these Terms
• Your use of or inability to use the Service
• Your use of purchased music licenses in a manner not permitted by the license terms
• Any content you submit, post, or transmit through the Service
• Your violation of any third-party rights, including intellectual property rights

We may suspend or terminate your access to all or any part of the Service at any time, with or without cause, with or without notice, effective immediately. Grounds for termination include but are not limited to violation of these Terms, fraudulent or abusive conduct, or circumstances where continued access may cause harm to Stream Freq, other users, or third parties.

Upon termination of your account:

• Your right to access and use the Service immediately ceases
• We may delete your account data in accordance with our Privacy Policy and applicable law
• Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability

You may terminate your account at any time by contacting us at support@streamfreq.com or using the account deletion feature in the My Account portal.

Termination does not entitle you to a refund for any amounts previously paid, except where required by applicable law.

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon and the United States of America, without regard to its conflict of law provisions.

Informal resolution

Before initiating any formal dispute, you agree to contact us at legal@streamfreq.com and attempt in good faith to resolve the matter informally. We will attempt to resolve the dispute within 30 days of receiving your notice.

Binding arbitration

If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in English. The arbitrator’s decision shall be final and binding, subject to limited rights of appeal under applicable arbitration law.

Class action waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than arbitration, you waive any right to a jury trial.

We reserve the right to modify these Terms at any time. When we make material changes, we will update the “Last Updated” date at the top of this page. For significant changes, we will provide notice via email to registered users or by posting a prominent notice on the website.

Your continued use of the Service after the effective date of any modification constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service and may request account deletion.

If you have questions, concerns, or requests relating to these Terms, please contact us: